Privacy Policy

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Natural Healing - Homeopathy & Holistic Health (“I”, “me”, "we," "us," or "our") is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy explains how we collect and process your personal data when you use our services, visit our website, or interact with us in any way. 

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our website or using our services, you are accepting and consenting to the collection and use of your personal information as described in this Privacy Policy.

We comply with applicable data protection laws in the European Union, including the General Data Protection Regulation (GDPR).

Information we collect

We may collect and process the following types of personal information:

Personal information you provide

• Contact information (e.g., name, address, phone number, email address);
• Medical history, including details about your health and well-being;
• Payment information, such as credit card details (if applicable);
• Any other information you provide when you contact us or use our services.

Technical data

When you visit our website, we may collect certain information automatically, including: IP address, browser type and version, operating system, date and time of access, website usage information, such as pages visited, referral sources, feedback or survey responses. 

How we use your information

We use your personal information for the following purposes:

• Providing homeopathic healthcare services.
• Managing appointments and treatment plans.
• Billing and payment processing (if applicable).
• Responding to your enquiries and providing customer support.
• Sending appointment reminders and health-related information.
• Improving our services and website.
• Complying with legal obligations.

Disclosure of your information

We may share your personal information with the following parties:

• Our staff members involved in your healthcare;
• Third-party service providers who assist us in providing our services (eg, payment processors, IT service providers);
• Regulatory authorities or legal entities when required by law;
• In case of a medical emergency, we may share your information with healthcare providers involved in your care.

Security of your information

We take reasonable measures to protect your personal information from unauthorised access and disclosure. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your data.

Your rights

You have certain rights regarding your personal information under applicable data protection laws, including:

• access the personal information we hold about you;
• request corrections or deletion of your personal data;
• object to the processing of your personal data.
• withdraw your consent to us processing your personal data;
• request the transfer of your data to another data controller.

Cookies

We use cookies on our website to improve your experience. You can manage your cookie preferences by adjusting your browser settings. 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website, and the revised policy will be effective from the date of posting.

This Privacy Policy was last updated on 30 September 2023, and this version replaces any other Privacy Policy.

Contact us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at: contact@natural-healing.dk